Free Freight Terms

Pre Order Items

Items listed as PRE ORDER are items which are yet to be released or currently out of stock with the manufacturer. PRE ORDER items are still available for purchase and will be priority shipped once the items are back in stock.

All PRE ORDER item listings will have an estimated arrival date provided. The dates listed are based on the latest ETA updates published by the manufacturer. Due to the current state of affairs, the ETA’s can be subject to further delays relating to production, shipping or issues with customs clearance.

We appreciate your patience; Universal Fans is committed to ensure that all updates we provide you with are timely and precise to the best of our abilities however please keep in mind that we do rely on the information given by the manufacturer.

For urgent product inquiries, we kindly encourage you to Contact Us. Our experienced team will assist you in finding the best alternatives, tailored specifically for your needs. Please be assured that while you are waiting, you are welcome to cancel or change your order anytime, we are glad to assist you in any step of the way.


Universal Fans offers free freight on orders over $250. By default we use a point to point courier, which is in most cases is a very quick service. Please be aware that the free freight promotion does exclude some areas where remoteness results in higher than normal freight costs. To check if you are eligible for free freight simply add all items that you wish to purchase to your shopping cart. On the cart page you can calculate shipping based on the items in your cart and your delivery postcode.


**Please notice that COVID-19 is causing significant disruption and challenges to all freight couriers at present. Therefore, please allow one or two more days to the standard ETA for your order to be delivered.